non compos mentis

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3
Jul
An unfortunate long time between posts.
At DontPayRetail we work hard at constantly improving, reviewing, streamlining our business. We expect even our accounts dept or poor order processing slave to voice an opinion or suggestion, as it all helps.
We are changing a few things on our site.
First, we have been able to secure for our customers a fixed rate freight option. I cannot go into details with how this was done, however, after working on it for nearly 6 months, we finally have some agreements in place that essentially allow us to cap our freight charges to our customers. We still lose money on freight, on every order, but this has been reduced enough to a simple cost of doing business.
We have also removed our pickup option. The extra administration involved in this has been quite a chore. Essentially, we feel our shipping cost of only $10 is so low that we can now remove the pickup option.
Finally, thanks to those customers that made it a great end of financial year for us. We had a few mishaps, 2 customers are still waiting for the correct goods to show after the wrong ones were shipped (big oops) but all in all, about 112 satisfied orders were shipped in the last 2 days before EOF - and that we are proud of.
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