Another new development at Don’t Pay Retail is the addition of Live Stock Updates on our product page. Previously we had our standard stock table available which was updated once daily, now customers have access to live stock information 24 hours a day. This information can be emailed directly to the customers email address as well as updating the stock table.
This concept has brought a smile to the face of many a customer who can have a much more accurate picture of the stock levels for the products they are about to order.
In addition to this, we have put in place daily order updates for customers with items on backorder. If a customer has a backorder, we email the latest updated ETA for each item on the order as we receive it from the vendor.
Customers now know exactly what stage their order is at, and are immediately made aware of any change in the vendors ETA for the goods.
We did have one customer request that he NOT be informed every day as to the progress of his backorder, so we are currently looking ways to accommodate this also.
